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IB NAS 2000 doesn't seem to recognise my new HD

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Enders13

Beginner

Posts: 3

1

Monday, January 26th 2009, 12:43pm

IB NAS 2000 doesn't seem to recognise my new HD

Ok I'm semi literate in computers. Bought a Nas 2000 and a Western Dig 500mb drive. WD5000AAKB. it's P ATA or IDE in old speak and works perfecly in my computer which I have tried to make sure it wasn't the Disk.

I just want to use it on my LAN. Plugged in the NAS shows up on network and can access control via PC on network. Go to Maintenance and here's what I see.

The HD diagram says found new disk please format but the circle shows a yellow black yinyang sign in stead of a tick, so something's wrong. The disk info line has all options greyed out so can not format the disk from my NAS.

I was sure this HD would work. Now I'm thinking simple incompatability? There's no mention of jumper settings in the destructions?

Does any one have a clue?

Thanks in advance,

Mike.

Enders13

Beginner

Posts: 3

2

Monday, January 26th 2009, 2:01pm

Ah so caught up in my IT problems I didn't say hello!

My first post on your forum and dispensed with the pleasantries.

Hope someone can help me.

HWguru

NAS2000-Team

Posts: 1,039

Location: Wien

3

Monday, January 26th 2009, 3:17pm

Hello and welcome Mike!

Sorry, we don't have a solution for your problem
The WD WD5000AAKB seems to be incompatible with the NAS1000 or NAS2000.

In the last days there have been 2 users reporting the same problem.
Post #1 #2 and #3 in German language.

Raidsonic support has been informed about that. Up to now they thought all disks are compatible...

Regards,
HWguru
Leute ohne Laster haben oft wenige Tugenden...
NAS2000 2.3.2.IB.2.RS.1+Lüfterabschaltung+SSH+do_it+zusätzliche commandline tools+changed root password
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Enders13

Beginner

Posts: 3

4

Tuesday, January 27th 2009, 7:25pm

Doh!

I got a reply from Raid Sonic's support today saying they have no solution, to take it back to my Reseller for an exchange, but if it's incompatible I'm goosed!

Frustrating. :comp01:



Thanks for replying.

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